At Albus & Pidge, we always strive for the highest standards. However, if you feel that we have not reached the quality expected and wish to submit a complaint please:

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1. Email us at complaints@albusandpidge.co.uk with the subject header "Complaint Order Number XXX"

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2. Add a brief description of your complaint, and the actions you would like to see to resolve your issue.

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On receipt of your email we will endeavour to resolve your complaint as quickly as possible.